DescriçãoMindshare Inbox™ makes feedback organization easy. Its simplified style works like an email inbox with additional features, including: incident management notes, instant alerts for problematic customer experiences, and auto-tagging of all surveys for easy reference.
Like a ticketing system, Mindshare Inbox gives location managers the ability to track problematic customer experiences. It also alerts management so issues can be handled timely and effectively. Inbox's tagging and filtering tools organize feedback based on specific comments and topics, so both local management and company leadership can stay on top of customer service trends.